in this section

useful links

research information
FAQs on this topic

information for researchers

This section gives you quick and easy access to the more commonly-asked questions on a wide range of issues relating to the Financial Ombudsman Service.

complaints we deal with

how can I check if you've dealt with a complaint like mine before?
where can I find statistics about numbers and types of complaints handled by the ombudsman service?

about the ombudsman service

I'm a student doing a project. Can you give me some background information on ombudsmen?
who does the Financial Ombudsman Service answer to?
how can I find out about career opportunities at the ombudsman service?