events
We organise and take part in roadshows, exhibitions and events across the UK. This is part of our commitment to share our knowledge and experience with the outside world – to encourage consumers and businesses to settle problems themselves and to help prevent the need for complaints in the first place.
upcoming events
January 2009
London
- consumer roadshow: ombudsman taking part in Kings College "Money Week" for students
- seminar: ombudsman speaks at Finance and Leasing Association (FLA) event
- seminar: Chartered Insurance Institute
Maidstone
February 2009
Hull
- seminar: Chartered Insurance Institute
Leicester
- seminar: ombudsman speaks at Credit Services Association event
London
- conference: Caroline Mitchell, lead ombudsman for general investment, speaks at Complaints Management forum
- consumer show: Zee Carnival - Asian lifestyle show
Morecombe
- consumer-adviser workshop: in partnership with Morecombe Citizens Advice Bureau
March 2009
Belfast
- workingtogether: our consumer adviser training-day in partnership with Consumer Council of Northern Ireland
- seminar: ombudsman speaks at the Chartered Institute of Loss Adjusters
Glasgow
- consumer show: New Start Scotland
Leeds
- workingtogether: our consumer adviser training-day in partnership with Leeds Money Advice Liaison Group
London
- seminar: Jane Hingston, lead ombudsman for banking and credit, speaks at the Council of Mortgage Lenders' conference on responsible mortgage-lending
Norwich
- workingtogether: our consumer adviser training-day in partnership with Age Concern
recent events
December 2008
Bournemouth
Hull
- consumer-adviser workshop: North East Money-Advice Liaison Group
London
- banking seminar: Jane Hingston, lead ombudsman for banking and credit, speaks at Finance Industry Standards Association (FISA) event
NEC, Birmingham
- consumer show: Clothes Show Live / the Style Show
November 2008
Bradford
- insurance seminar: Insurance Institute of Bradford
Glasgow
- consumer show: The Retirement Show
Darlington
- workingtogether: our consumer adviser training-day
Dumfries
- workingtogether: our consumer adviser training-day
London
- trade fair: Peter Hinchliffe, lead ombudsman for general insurance, speaks at the World Travel Market conference
- conference: Money Advice Liaison Group AGM
- consumer-adviser conference: Jane Hingston, lead ombudsman for banking and credit, takes part in Citizens Advice's conference on discrimination and financial services
- banking seminar: ombudsman speaks at UK Money Transmitters Association Conference
- trade fair: Caroline Mitchell, lead ombudsman for general investment, speaks at Mortgage Business Expo
- workingtogether: our forum for smaller businesses
- speech: Tony Boorman, principal ombudsman, speaks at the ABI's complaints-management seminar
- speech: David Thomas, principal ombudsman, explains the ombudsman service's position in relation to the FSA's "retail distribution review"
Solihull
- banking conference: Jane Hingston, lead ombudsman for banking and credit, speaks at the Consumer Credit Trade Association (CCTA) annual conference
October 2008
Rainham, Essex
- consumer-adviser workshop: North East Thames Trading Standards training day
Slough
Manchester
- trade fair: ombudsman speaks at Adviser 2008
NEC, Birmingham
- consumer show: Caravan & Motorhome show 2008
Edinburgh
London
- insurance workshop: Cover magazine's protection and health insurance forum
- regulatory workshop: ombudsman speaks at FSA's seminar on the Payment Services Directive
- speech: Walter Merricks, chief ombudsman, speaks at BBA's seminar on the future of retail banking regulation