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events

We organise and take part in roadshows, exhibitions and events across the UK. This is part of our commitment to share our knowledge and experience with the outside world – to encourage consumers and businesses to settle problems themselves and to help prevent the need for complaints in the first place.

upcoming events

January 2009

London

  • consumer roadshow: ombudsman taking part in Kings College "Money Week" for students
  • seminar: ombudsman speaks at Finance and Leasing Association (FLA) event
  • seminar: Chartered Insurance Institute

Maidstone

February 2009

Hull

  • seminar: Chartered Insurance Institute

Leicester

  • seminar: ombudsman speaks at Credit Services Association event

London

Morecombe

  • consumer-adviser workshop: in partnership with Morecombe Citizens Advice Bureau

March 2009

Belfast

Glasgow

Leeds

London

  • seminar: Jane Hingston, lead ombudsman for banking and credit, speaks at the Council of Mortgage Lenders' conference on responsible mortgage-lending

Norwich

recent events

December 2008

Bournemouth

Hull

  • consumer-adviser workshop: North East Money-Advice Liaison Group

London

  • banking seminar: Jane Hingston, lead ombudsman for banking and credit, speaks at Finance Industry Standards Association (FISA) event

NEC, Birmingham

November 2008

Bradford

  • insurance seminar: Insurance Institute of Bradford

Glasgow

Darlington

Dumfries

London

  • trade fair: Peter Hinchliffe, lead ombudsman for general insurance, speaks at the World Travel Market conference
  • conference: Money Advice Liaison Group AGM
  • consumer-adviser conference: Jane Hingston, lead ombudsman for banking and credit, takes part in Citizens Advice's conference on discrimination and financial services
  • banking seminar: ombudsman speaks at UK Money Transmitters Association Conference
  • trade fair: Caroline Mitchell, lead ombudsman for general investment, speaks at Mortgage Business Expo
  • workingtogether: our forum for smaller businesses
  • speech: Tony Boorman, principal ombudsman, speaks at the ABI's complaints-management seminar
  • speech: David Thomas, principal ombudsman, explains the ombudsman service's position in relation to the FSA's "retail distribution review"

Solihull

October 2008

Rainham, Essex

  • consumer-adviser workshop: North East Thames Trading Standards training day

Slough

Manchester

NEC, Birmingham

Edinburgh

London

  • regulatory workshop: ombudsman speaks at FSA's seminar on the Payment Services Directive
  • speech: Walter Merricks, chief ombudsman, speaks at BBA's seminar on the future of retail banking regulation