ombudsman and families
Jump!
The ombudsman is pleased to continue its partnership with Jump! – the parenting magazine distributed across the UK to over half a million households with children between 18 months and five years old.
Focusing on a stage in family life when parents might face particular financial challenges and difficulties, the aim is to remind parents about their rights as consumers to use the independent free ombudsman – in the event of a dispute with a bank, insurance company or finance firm.
Jump! magazine was created especially for parents with growing families, in partnership with Bounty – the organisation that coordinates the distribution of packs of information and trial products for parents with a new baby. The ombudsman is featured in the latest edition of Jump! [PDF format – opens in new window].
camping, caravanning and kids
In autumn 2008 the ombudsman took part in the Caravan & Motorhome show at Birmingham's NEC. Many of the show's visitors were younger families – reflecting the recent significant increase in the number of families now taking camping and caravanning holidays.
Taking part in the Caravan & Motorhome show built on a range of initiatives by the ombudsman, to help raise awareness of its service with parents and young families.
This is part of the ombudsman service's commitment to outreach work with specific groups of consumers, whose awareness and usage of the ombudsman is disproportionately lower than in other sectors of the community.