The power to settle financial complaints.
The power to settle financial complaints.
ombudsman news issue 50 [PDF format]
ombudsman news gives general information on the position at the date of publication. It is not a definitive statement of the law, our approach or our procedure.
The illustrative case studies are based broadly on real-life cases, but are not precedents. Individual cases are decided on their own facts.
November/December 2005
very lively and interactive
totally relevant to my day-to-day work
we gained so much from the day
really useful and enjoyable
These are just a few of the many positive comments we’ve received over the past year from delegates at our workingtogether conferences. During 2005, getting on for 500 financial services practitioners attended these events – held at a variety of venues across the UK.
For many of the delegates, the highlight was the opportunity to meet some of our senior ombudsmen and discuss topics of mutual interest in an informal atmosphere. Some delegates had a lifetime of experience in financial services – others were fairly new recruits. All of them said they found the events useful and informative.
Plans for our 2006 series of events are well advanced. Watch out for details on our events pages.